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Privacy Policy – PI Services

Confidential Investigation, Surveillance & Security Services

 

Your Privacy Matters

At PI Services, we are committed to protecting your personal information and respecting your right to privacy.
This Privacy Policy explains how we collect, use, store, and protect your information in accordance with South African law, including the Protection of Personal Information Act (POPIA).

This policy applies to all visitors, clients, and users of our website:
👉 https://piservices.co.za

1. Introduction

PI Services respects your privacy and takes reasonable steps to ensure that your personal information is handled lawfully, securely, and transparently.

By using our website or services, you consent to the collection and use of your personal information as described in this policy.

2. What Is Personal Information?

Personal information includes any information that identifies you as an individual, including but not limited to:

• Full name

• Contact details (email address, phone number, physical address)

• Identification or reference numbers

• Transaction-related information

• Information submitted through enquiry or booking forms

3. Information We Collect

We only collect information that is necessary and relevant to providing our services.

This may include information submitted when you:

• Complete a contact or enquiry form

• Request a consultation or service

• Register an account

• Make an online purchase or booking

The information collected typically includes your name, email address, contact number, and details related to your enquiry.

We do not collect unnecessary personal information.

4. How We Use Your Information

Your personal information is used solely for legitimate business purposes, including:

• Responding to enquiries or service requests

• Communicating regarding services or consultations

• Providing investigative, security, or support services

• Internal record-keeping and administrative purposes

We may perform anonymous statistical analysis to improve website performance and user experience. These analyses do not identify individual users.

5. Protection of Personal Information

PI Services takes reasonable technical and organisational measures to protect your personal information against:

• Loss

• Unauthorised access

• Misuse

• Alteration or disclosure

We do not sell, rent, or share your personal information with third parties unless:

• Required by law

• Necessary to fulfil a service

• You have given explicit consent

6. Access & Correction of Information

You have the right to:

• Request access to your personal information

• Request correction or deletion of inaccurate information

To protect your privacy, identity verification may be required before access is granted.

Requests can be made by contacting PI Services directly.

7. Cookies & Website Tracking

Our website uses cookies to:

• Improve functionality and user experience

• Analyse website traffic and usage patterns

Cookies do not collect personal information unless voluntarily provided by you.

You may disable cookies in your browser settings if preferred.

8. Changes to This Privacy Policy

PI Services reserves the right to update or amend this Privacy Policy at any time.
Any changes will be posted on this page and will apply from the date of publication.

9. Applicable Law

This Privacy Policy is governed by the laws of the Republic of South Africa.
You consent to the jurisdiction of South African courts for any disputes arising from this policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact PI Services directly.