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Frequently Asked Questions (FAQs)

Confidential Investigation, Surveillance & Security Services

 

Can a private investigator solve my case?

A private investigator cannot guarantee an outcome, but can professionally investigate, gather intelligence, and document evidence to support informed decisions. Our role is to uncover facts using lawful methods, not to enforce the law or make legal rulings.

What do private investigators investigate?

Private investigators handle a wide range of matters, including domestic, corporate, civil, and criminal-related investigations. Services may involve background checks, fraud investigations, surveillance, asset tracing, and verification work. Each case is assessed individually based on your objectives.

Can a private investigator hack a phone?

No. Hacking phones, accessing private messages, or retrieving personal data without consent is illegal. PI Services operates strictly within South African law, using ethical and lawful investigative methods at all times.

What is a private investigator?

A private investigator is a licensed professional who conducts investigations on behalf of individuals, businesses, and legal professionals. Investigators gather information, conduct surveillance, and compile evidence while adhering to strict legal, ethical, and confidentiality standards.

Do private investigators need to be licensed?

Yes. In South Africa, private investigators must be registered with PSIRA (Private Security Industry Regulatory Authority). This ensures compliance with legal requirements, professional conduct, and industry standards.

Is everything confidential?

Yes. Confidentiality is fundamental to our work. All client information, case details, and collected intelligence are handled discreetly and are never disclosed without lawful authority or client consent.

How much does a private investigator cost?

Costs vary depending on the type of investigation, complexity, duration, and resources required. All work is scoped upfront, and pricing is discussed transparently during a consultation so you understand what to expect before proceeding.

How do I get started?

Simply contact PI Services to request a confidential consultation. We will assess your situation, explain the available options, and recommend the most effective investigative approach

Need More Information?

If you have additional questions or would like to discuss your matter confidentially, contact PI Services today. We are here to provide clarity, discretion, and professional guidance.